Job Details

[Customer Service / Remote] - Anywhere in U.S. / Competitive pay / Health, dental & vision / 401k / PTO - As a Customer Support Associate at VTS, you will: Provide exceptional customer service by responding promptly to customer inquiries via phone, email, and chat; Troubleshoot and resolve customer issues, escalating to the appropriate team when necessary; Document and track customer interactions and resolutions in the company's CRM system; Follow up with customers to ensure their issues have been resolved to their satisfaction; Continuously improve and update knowledge of company products and services to effectively assist customers...Hiring Immediately >>