Job Details

[Customer Service / Remote] - Anywhere in U.S. / Competitive pay / Health, dental & vision / 401k / PTO - As a Customer Support Specialist at StraighterLine, you will: Assist students with any questions or concerns regarding their courses, including technical difficulties and academic inquiries; Provide excellent customer service through phone, email, and live chat support; Troubleshoot and resolve technical issues related to the online platform and course materials; Proactively reach out to students to ensure their success and satisfaction with the program; Collaborate with other departments to address and resolve student concerns and escalations; Maintain accurate documentation of all student interactions and inquiries...Hiring Immediately >>