Job Details

[Customer Service / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO / WFH allowance / Flexible working hours - As a Customer Support Specialist at BibliU, you will: Provide prompt and efficient customer service to resolve inquiries and technical issues via phone, email, and chat; Train customers on the BibliU platform and integrations; Troubleshoot and resolve technical issues using various tools and resources; Communicate with other departments to escalate and resolve complex issues; Document and track customer interactions and resolutions accurately; Collaborate with team members to continuously improve customer support processes and procedures...Hiring Immediately >>