Job Details

Job Description The primary purpose of this position is to provide exceptional support to production, sales department, and other office functions by effectively providing information, running reports, answering questions, answering the phones and any other administrative or clerical duties. As this is a front line internal and external service position, pleasant and helpful professional demeanor is critical.DUTIES AND RESPONSIBILITIESESSENTIAL FUNCTIONSData entry, customer orders and soil.Answering phone, routing calls.Greeting visitors, vendors and guests.Matching and filing.Processing changes to customer orders.Closing: verifying bin tickets, making adjustment, distribution of delivery tickets.Complete scan, PDF and mailing of weekly invoices.Apply credits to customer accounts.Follow office procedures, guidelines and projects as directed by the Corporate Office.Work at shipping desk on production floor to pack and check out going ordersAny other duties as assigned or deemed necessary.QUALIFICATIONSThe ability to perform the essential functions of the job, with or without an accommodation.At least 2 years administrative experienceSolid working knowledge of Microsoft office applicationsConsistently pleasant phone demeanor and customer service reactionPrevious work experience in a fast paced environment with constantly changing prioritiesSince this position handles a number of different duties, the incumbent must be comfortable and able to be proficient at switching tasks frequently.High School Education or GEDDECISION MAKING ACCOUNTABILITY(List routine decisions the incumbent should make autonomously)Daily prioritization of routine workWhere to direct phone calls(List decisions that the incumbent should seek approval prior to making)Exceptions to existing policy or proceduresWORKING CONDITIONSTypical of an office environmentThe following physical requirements are necessary to perform the essential functions of this position:Frequent standing and walking during working hours.Frequent sitting, bending, stoopingMay sit at computer for extended periods of timeMust be able to answer the phone and provide information