Job Details

Receptionist/Security Officer: P&G Plant & Warehouse (Pineville)

Job Summary: Under limited supervision, the Security Officer provides access control as a core function to ensure the safety and security of areas within the P&G plant, administrative building, and offsite warehouse. Excellent customer service is required for this position, with the responsibility to greet and check-in visitors and interact daily with the public, employees, and the client leadership team. This position performs a variety of administrative and clerical tasks for the client at the P&G plant to include security and protection of work site(s), personnel and assets.

General Responsibilities Include:

• Understanding and successfully executing post orders including enforcement of client and company policies, rules and regulations.
• Guarding property against damage, fire, theft, and illegal or unauthorized entry.
• Making periodic rounds about (patrols by foot) of buildings and grounds, examining doors, windows, and gates to ensure that they are properly secured.
• Performing searches of people, vehicles, buildings, and other assigned areas.
• Displaying courteous, respectful and professional interactions with the public and customers.
• Processing visitors and producing access badges.
• Monitoring traffic and parking.
• Maintaining composure and control in all situations.
• Effectively and coherently communicating over radio channels while initiating and responding to radio communications.
• Interviewing people to detect infringements and to investigate disturbances, complaints, thefts, vandalism and accidents or incidents.
• Reporting irregularities to management.
• Writing Daily Activity Reports and/or Incident Reports.
• Assisting management and law enforcement officials in emergency situations, apprehending unauthorized persons found on the property, etc.
• Maintaining high standards for work areas and appearance.
• Complying with established dress code/uniform requirements.
• Reporting all accidents and injuries in a timely manner.
• Ability to work in a constant state of alertness in a safe manner.
• Maintaining confidentiality and appropriate professionalism.
• Participating in regular safety meetings, safety training and hazard assessments.
• Performing all work in accordance with established safety and operational procedures.
• Maintaining regular and punctual attendance.
• Ability to work a varying schedule including nights, weekends, holidays and extended hours as business dictates.
• Attending company/job required training programs (classroom and virtual) as designated.
• May perform responsibilities of a Lead Security Officer or Sergeant as requested.
• May perform other duties and responsibilities as assigned.

Core Competencies:

• Commitment to Excellence: Identifies what needs to be completed and takes action to achieve a standard of excellence beyond job expectations.
• Corporate Values: Understand, embraces, and integrates DUS corporate values into everyday duties and responsibilities.
• Safety and Security: Promotes a safe work environment for co-workers and customers.
• Customer Service: Identifies and responds to current and future client needs by providing excellent service to internal and external customers.
• Teamwork: Resourceful team player that builds, strengthens, and maintains collaborative relationships with others inside and outside the organization.

Job Specific Competencies:

• Adaptability: Adapts to changing conditions and work assignments, sets priorities and manages multiple assignments and tasks.
• Analytical Skills: Visualizes, articulates and solves a variety of problems and concepts and makes appropriate decisions based on available information.
• Communication Skills: Listens, writes, and speaks effectively, and positively relates and interacts with co-workers and others.
• Conflict Resolution: Prevents, manages, and/or resolves conflict.
• Independence: Works with little or no supervision.
• Problem Solving: Anticipates and identifies problems, distinguishes between symptoms and causes, and determines alternative solutions involving varied levels of complexity, ambiguity and risk.

Benefits: Full-time regular employees have the opportunity to enroll in health insurance, life insurance, 401k Retirement Plan and short-term disability insurance. Full-time regular employees are provided access to our employee assistance program.

Working Environment: The employee will be required to work in a confined workspace such as a security guard post or patrol vehicle for extended periods of time and exposure to work assignments consisting of twelve-hour days and able to work day or night shifts as required. The majority of the work is performed in a plant setting with a wide variety of people in differing functions, personalities and abilities.

Physical Demands: The employee's work requires routine walking, standing, bending, pushing and/or pulling, and carrying items up to 50 lbs. Candidates will be required to successfully complete a post-offer pre-employment physical.

Reasonable Accommodation: It is DUS's business philosophy and practice to provide reasonable accommodations, according to applicable state and federal laws, to all qualified individuals with physical or mental disabilities.

Equal Opportunity Employer: Denali Universal Services is an Equal Opportunity Employer. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.